I use the Bexar County Elections Department site frequently. We are an election site (both early and election day) and we have many people who come to us on election day and realize that they are in the wrong polling place. I like the feature where you can look up your polling site by address, but it is hard to find from the main elections page. I learned early on to bookmark the address look-up page on any computer I use to avoid confusion. When tax season rolls around, I use the IRS site CONSTANTLY. I've been impressed at the changes made to the site in the last few years to make it simpler to find certain forms, etc. It has a much cleaner look than either the COSA Web site (which I feel is terrible) or the Bexar County Elections site, which seems to just cram too much information onto the Home page.
Mobile apps for government are a good thing. We know that more people have access to mobile devices now than to home computers, so making it easier for these people to contact their government officials and find information in a more mobile-friendly format can only help. For this reason, I feel that government apps will make us a more democratic society, because the more ways to access government, the better.
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